On behalf of your Community, we are excited to bring you a new look and enhanced site for your Owners' Association. Our hope is that this community website serves as an effective information resource for your community and as a useful tool for tracking your communications with us.
Use this guide to understand how to access, sign in, and troubleshoot your community homeowner portal login experience.
If this is your first time using the portal:
Click Log In, then select Sign Up. Complete the registration form using your email, name, and contact details. You will also need your account number and registration key, which are listed in your welcome letter.
After your account and email address are activated, enter your email and password on the login screen and select Log In. This will take you directly to your homeowner portal dashboard.
If you do not remember your password, you can use the one-time code option instead of resetting it immediately.
Click the Log in button, select Log In with Code, enter your email address, and a one-time code will be sent to your email. Use that code to access your account securely.
If you do not have your account number or registration key, select the link labeled “Don’t have an account number or registration key?” on the sign-up screen. Submit the requested information, and your inquiry will be reviewed. Once your account is verified and activated, you will receive an email notification.
If you are unable to sign in, check the following:
Confirm that your account has been activated, verify that you are using the same email address you registered with, and ensure your password or one-time code is entered correctly. If you recently submitted a sign-up request, there may be a brief review period before your account becomes active.
For security, each account inquiry is reviewed before activation. This may include a short waiting period. Once your account is active, you will receive an email letting you know that you can log in to the portal.
If you have questions or need help signing in or signing up, you can contact the management team by phone at 1.866.744.1230 or by email at hoa@ipm-tahoe.com.
Our business hours are 8 am – 4:30 pm, Monday – Friday.